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Interpretacion de analisis de Windbg

serecac
- 26/07/2012 15:50:52 - Pregunta nº.: 41.005

WINDOWS 7 HOME BASIC ; Intel(R) Core(TM)2 Quad CPU Q6600 @ 2,40 GHz 2,40 GHz ; RAM 2,00 GB ; Sistema operativo de 32 bits

tras varios pantallazos azules y después de leer varias soluciones , opte por ir al minidump , analizarlo con el programa debugging tools for windows y me dio un resultado que no se interpretar , os mando el resultado del analisis y haber si alguien me manda una solución para evitar los pantallazos.
2: kd> !analyze -v
*******************************************************************************
* *
* bugcheck analysis *
* *
*******************************************************************************

irql_not_less_or_equal (a)
an attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (irql) that is too high. this is usually
caused by drivers using improper addresses.
if a kernel debugger is available get the stack backtrace.
arguments:
arg1: 00000064, memory referenced
arg2: 00000002, irql
arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
arg4: 83081f9e, address which referenced memory

debugging details:
------------------

***** kernel symbols are wrong. please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: nt!_kprcb ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: nt!kprcb ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: nt!_kprcb ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: nt!kprcb ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: nt!_kprcb ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: nt!_kprcb ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: nt!_kprcb ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** your debugger is not using the correct symbols ***
*** ***
*** in order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** certain .pdb files (such as the public os symbols) do not ***
*** contain the required information. contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** type referenced: nt!_kprcb ***
*** ***
*************************************************************************

additional_debug_text:
use '!findthebuild' command to search for the target build information.
if the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

module_name: win32k

faulting_module: 83019000 nt

debug_flr_image_timestamp: 4a5bc2a2

write_address: unable to get nt!mmspecialpoolstart
unable to get nt!mmspecialpoolend
unable to get nt!mmpoolcodestart
unable to get nt!mmpoolcodeend
00000064

current_irql: 0

faulting_ip:
nt+68f9e
83081f9e 894804 mov dword ptr [eax+4],ecx

customer_crash_count: 1

default_bucket_id: vista_driver_fault

bugcheck_str: 0xa

last_control_transfer: from 83081f9e to 8305f7eb

stack_text:
warning: stack unwind information not available. following frames may be wrong.
952d0ac4 83081f9e badb0d00 00000000 83209fbf nt+0x467eb
952d0b48 83080753 8af00120 858c7de0 952d0c34 nt+0x68f9e
952d0b74 8298aa8e 858c7de0 00000002 00000000 nt+0x67753
952d0b90 8293f3d8 fe54c358 00000040 17806a20 win32k+0xbaa8e
952d0c00 829947e8 fea20ca0 00000000 00000000 win32k+0x6f3d8
952d0c50 829420d8 fea20ca0 00000000 00000000 win32k+0xc47e8
952d0cbc 8293df4e fea20ca0 00000000 00000000 win32k+0x720d8
952d0cd8 82981864 fea20ca0 00000000 00000000 win32k+0x6df4e
952d0d10 8305c42a 0002026a 00000000 00000000 win32k+0xb1864
952d0d34 779064f4 badb0d00 03e6f5c0 00000000 nt+0x4342a
952d0d38 badb0d00 03e6f5c0 00000000 00000000 0x779064f4
952d0d3c 03e6f5c0 00000000 00000000 00000000 0xbadb0d00
952d0d40 00000000 00000000 00000000 00000000 0x3e6f5c0


stack_command: kb

followup_ip:
win32k+baa8e
8298aa8e ? ?

symbol_stack_index: 3

symbol_name: win32k+baa8e

followup_name: machineowner

image_name: win32k.sys

bucket_id: wrong_symbols

followup: machineowner

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