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Microsoft error reporting [837] exc_bad_access (sigbus)

mikemoya
- 24/07/2014 00:51:55 - Pregunta nº.: 107.220

Buenas noches.

tengo un macbook pro que me trajeron para arreglar. al momento de abrir el outlook y enviar los correos a las carpertas me sale un error. alguien sabe como se repara esto?

process: microsoft error reporting [837]
path: /library/application support/microsoft/*/microsoft error reporting.app/contents/macos/microsoft error reporting
identifier: com.microsoft.error_reporting
version: 2.2.4 (2.2.4)
build info: unknown-100825~0
code type: x86 (native)
parent process: launchd [155]
responsible: microsoft error reporting [837]
user id: 501

date/time: 2014-07-23 16:59:20.611 -0500
os version: mac os x 10.9.4 (13e28)
report version: 11
anonymous uuid: 2d8e161b-4271-fb61-3c95-116fdf9de363

sleep/wake uuid: f032ff94-b2dc-4d23-9e31-428438f58826

crashed thread: 7

exception type: exc_bad_access (sigbus)
exception codes: kern_protection_failure at 0x0000000000000000

vm regions near 0:
--> __pagezero 0000000000000000-0000000000001000 [ 4k] ---/--- sm=nul /library/application support/microsoft/*/microsoft error reporting.app/contents/macos/microsoft error reporting
__text 0000000000001000-0000000000065000 [ 400k] r-x/rwx sm=cow /library/application support/microsoft/*/microsoft error reporting.app/contents/macos/microsoft error reporting

thread 0:: dispatch queue: com.apple.main-thread
0 com.microsoft.error_reporting 0x000488b0 0x1000 + 293040
1 com.microsoft.error_reporting 0x00048cef 0x1000 + 294127
2 com.microsoft.error_reporting 0x00049174 0x1000 + 295284
3 com.microsoft.error_reporting 0x000475d4 0x1000 + 288212
4 com.microsoft.error_reporting 0x000070c4 0x1000 + 24772
5 com.microsoft.error_reporting 0x00006d11 0x1000 + 23825
6 com.microsoft.error_reporting 0x0000672c 0x1000 + 22316
7 com.apple.foundation 0x90d85732 __57-[nsnotificationcenter addobserver:selector:name:object:]_block_invoke + 49
8 com.apple.corefoundation 0x9b8025a4 __cfnotificationcenter_is_calling_out_to_an_observer__ + 20
9 com.apple.corefoundation 0x9b6e404b _cfxnotificationpost + 3435
10 com.apple.foundation 0x90d7421f -[nsnotificationcenter postnotificationname:object:userinfo:] + 92
11 com.apple.appkit 0x94913575 -[nsapplication _postdidfinishnotification] + 367
12 com.apple.appkit 0x94913215 -[nsapplication _sendfinishlaunchingnotification] + 239
13 com.apple.appkit 0x9490fb44 -[nsapplication(nsappleeventhandling) _handleaeopenevent:] + 840
14 com.apple.appkit 0x9490f431 -[nsapplication(nsappleeventhandling) _handlecoreevent:withreplyevent:] + 277
15 libobjc.a.dylib 0x92dd6304 -[nsobject performselector:withobject:withobject:] + 77
16 com.apple.foundation 0x90d9447a __76-[nsappleeventmanager seteventhandler:andselector:foreventclass:andeventid:]_block_invoke + 121
17 com.apple.foundation 0x90d93fb1 -[nsappleeventmanager dispatchrawappleevent:withrawreply:handlerrefcon:] + 430
18 com.apple.foundation 0x90d93dbb _nsappleeventmanagergenerichandler + 218
19 com.apple.ae 0x914b8b15 aedispatchappleevent(aedesc const*, aedesc*, unsigned long, unsigned char*) + 387
20 com.apple.ae 0x91487ed6 dispatcheventandsendreply(aedesc const*, aedesc*) + 44
21 com.apple.ae 0x91487dce aeprocessappleevent + 318
22 com.apple.hitoolbox 0x9be31571 aeprocessappleevent + 55
23 com.apple.appkit 0x9490b148 _dpsnextevent + 1089
24 com.apple.appkit 0x9490a870 -[nsapplication nexteventmatchingmask:untildate:inmode:dequeue:] + 119
25 com.apple.appkit 0x948fd15c -[nsapplication run] + 727
26 com.apple.appkit 0x948e5ff8 nsapplicationmain + 1165
27 com.microsoft.error_reporting 0x00004147 0x1000 + 12615
28 com.microsoft.error_reporting 0x00003b67 0x1000 + 11111
29 com.microsoft.error_reporting 0x00003a95 0x1000 + 10901

thread 1:: dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x92b28992 kevent64 + 10
1 libdispatch.dylib 0x9b6b2899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9b6b2532 _dispatch_mgr_thread + 52

thread 2:
0 libsystem_kernel.dylib 0x92b28046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x91477dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9147bcce start_wqthread + 30

thread 3:
0 libsystem_kernel.dylib 0x92b28046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x91477dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9147bcce start_wqthread + 30

thread 4:
0 libsystem_kernel.dylib 0x92b28046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x91477dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9147bcce start_wqthread + 30

thread 5:
0 libsystem_kernel.dylib 0x92b28046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x91477dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9147bcce start_wqthread + 30

thread 6:
0 libsystem_kernel.dylib 0x92b28046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x91477dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9147bcce start_wqthread + 30

thread 7 crashed:

thread 7 crashed with x86 thread state (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x00000000 ebp: 0x00000000 esp: 0xb031ce60
ss: 0x00000023 efl: 0x00010246 eip: 0x00000000 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000

logical cpu: 3
error code: 0x00000014
trap number: 14


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0x95b45000 - 0x95bf1ffb libvmisc.dylib (423.32) /system/library/frameworks/accelerate.framework/versions/a/frameworks/veclib.framework/versions/a/libvmisc.dylib
0x95bf2000 - 0x95bfdfff com.apple.crashreportersupport (10.9 - 539) /system/library/privateframeworks/crashreportersupport.framework/versions/a/crashreportersupport
0x95e87000 - 0x95efafff com.apple.searchkit (1.4.0 - 1.4.0) /system/library/frameworks/coreservices.framework/versions/a/frameworks/searchkit.framework/versions/a/searchkit
0x95efb000 - 0x95f08fff com.apple.applefscompression (56.92.1 - 1.0) /system/library/privateframeworks/applefscompression.framework/versions/a/applefscompression
0x95f09000 - 0x95fecff7 libcrypto.0.9.8.dylib (50) /usr/lib/libcrypto.0.9.8.dylib
0x95ff9000 - 0x95ffdffc com.apple.iosurface (91.1 - 91.1) /system/library/frameworks/iosurface.framework/versions/a/iosurface
0x96300000 - 0x96319fff com.apple.kerberos (3.0 - 1) /system/library/frameworks/kerberos.framework/versions/a/kerberos
0x9631a000 - 0x9642cffc libsqlite3.dylib (158) /usr/lib/libsqlite3.dylib
0x9642d000 - 0x96564fff com.apple.desktopservices (1.8.3 - 1.8.3) /system/library/privateframeworks/desktopservicespriv.framework/versions/a/desktopservicespriv
0x96565000 - 0x965fdff7 com.apple.metadata (10.7.0 - 800.28) /system/library/frameworks/coreservices.framework/versions/a/frameworks/metadata.framework/versions/a/metadata
0x965fe000 - 0x9662fffa libsystem_m.dylib (3047.16) /usr/lib/system/libsystem_m.dylib
0x96630000 - 0x9664aff7 com.apple.generationalstorage (2.0 - 160.3) /system/library/privateframeworks/generationalstorage.framework/versions/a/generationalstorage
0x96700000 - 0x96759ffa libtiff.dylib (1043) /system/library/frameworks/imageio.framework/versions/a/resources/libtiff.dylib
0x9675a000 - 0x96768ff3 com.apple.opengl (9.6.1 - 9.6.1) /system/library/frameworks/opengl.framework/versions/a/opengl
0x96769000 - 0x96b2eff6 liblapack.dylib (1094.5) /system/library/frameworks/accelerate.framework/versions/a/frameworks/veclib.framework/versions/a/liblapack.dylib
0x96b9d000 - 0x96c08fff com.apple.heimdal (4.0 - 2.0) /system/library/privateframeworks/heimdal.framework/versions/a/heimdal
0x96c09000 - 0x96c46ff7 libauto.dylib (185.5) /usr/lib/libauto.dylib
0x96c47000 - 0x96c7fff7 com.apple.mediakit (15 - 709) /system/library/privateframeworks/mediakit.framework/versions/a/mediakit
0x96c80000 - 0x96cc8fff com.apple.performanceanalysis (1.47 - 47) /system/library/privateframeworks/performanceanalysis.framework/versions/a/performanceanalysis
0x96d30000 - 0x96f9fff2 com.apple.security (7.0 - 55471.14.8) /system/library/frameworks/security.framework/versions/a/security
0x96fa6000 - 0x96faefff libcopyfile.dylib (103.92.1) /usr/lib/system/libcopyfile.dylib
0x970e3000 - 0x970e6ffe com.apple.loginuicore (3.0 - 3.0) /system/library/privateframeworks/loginuikit.framework/versions/a/frameworks/loginuicore.framework/versions/a/loginuicore
0x970e7000 - 0x970f5ff7 com.apple.sharing (132.2 - 132.2) /system/library/privateframeworks/sharing.framework/versions/a/sharing
0x970f6000 - 0x9713cff7 libfontregistry.dylib (127) /system/library/frameworks/applicationservices.framework/versions/a/frameworks/ats.framework/versions/a/resources/libfontregistry.dylib
0x9713d000 - 0x97168ff7 libsystem_network.dylib (241.3) /usr/lib/system/libsystem_network.dylib
0x97169000 - 0x9719affb com.apple.gss (4.0 - 2.0) /system/library/frameworks/gss.framework/versions/a/gss
0x9719b000 - 0x9719cfff liblangid.dylib (117) /usr/lib/liblangid.dylib
0x9719d000 - 0x9719ffff libsystem_configuration.dylib (596.15) /usr/lib/system/libsystem_configuration.dylib
0x971a0000 - 0x971b0ff7 libsasl2.2.dylib (170) /usr/lib/libsasl2.2.dylib
0x972ac000 - 0x972aeff2 com.apple.efilogin (2.0 - 2) /system/library/privateframeworks/efilogin.framework/versions/a/efilogin
0x972af000 - 0x97513ff7 com.apple.coredata (107 - 481.3) /system/library/frameworks/coredata.framework/versions/a/coredata
0x97568000 - 0x97643ff7 com.apple.launchservices (572.28 - 572.28) /system/library/frameworks/coreservices.framework/versions/a/frameworks/launchservices.framework/versions/a/launchservices
0x98119000 - 0x98140fff com.apple.corevideo (1.8 - 117.2) /system/library/frameworks/corevideo.framework/versions/a/corevideo
0x98141000 - 0x98227ff7 com.apple.coreui (2.1 - 231) /system/library/privateframeworks/coreui.framework/versions/a/coreui
0x99231000 - 0x993f7ffb libicucore.a.dylib (511.34) /usr/lib/libicucore.a.dylib
0x993f8000 - 0x9944bfff com.apple.htmlrendering (77 - 1.1.4) /system/library/frameworks/carbon.framework/versions/a/frameworks/htmlrendering.framework/versions/a/htmlrendering
0x9944c000 - 0x9944fff9 com.apple.tcc (1.0 - 1) /system/library/privateframeworks/tcc.framework/versions/a/tcc
0x99450000 - 0x99451ffc com.apple.trustevaluationagent (2.0 - 25) /system/library/privateframeworks/trustevaluationagent.framework/versions/a/trustevaluationagent
0x9945a000 - 0x994daff7 com.apple.coreservices.osservices (600.4 - 600.4) /system/library/frameworks/coreservices.framework/versions/a/frameworks/osservices.framework/versions/a/osservices
0x994db000 - 0x99521ff7 libcurl.4.dylib (78.94.1) /usr/lib/libcurl.4.dylib
0x99522000 - 0x99695ffb com.apple.audio.toolbox.audiotoolbox (1.10 - 1.10) /system/library/frameworks/audiotoolbox.framework/versions/a/audiotoolbox
0x99696000 - 0x996c0fff libxslt.1.dylib (13) /usr/lib/libxslt.1.dylib
0x996c9000 - 0x996d3ff7 com.apple.directoryservice.framework (10.9 - 173.90.1) /system/library/frameworks/directoryservice.framework/versions/a/directoryservice
0x9a02f000 - 0x9a1bcffb com.apple.cfnetwork (673.3 - 673.3) /system/library/frameworks/cfnetwork.framework/versions/a/cfnetwork
0x9a1bd000 - 0x9a1c0ff7 com.apple.help (1.3.3 - 46) /system/library/frameworks/carbon.framework/versions/a/frameworks/help.framework/versions/a/help
0x9a1c1000 - 0x9a1ddff9 com.apple.ubiquity (1.3 - 289) /system/library/privateframeworks/ubiquity.framework/versions/a/ubiquity
0x9a2f0000 - 0x9a2f5ff7 com.apple.print.framework.print (9.0 - 260) /system/library/frameworks/carbon.framework/versions/a/frameworks/print.framework/versions/a/print
0x9a2f6000 - 0x9a2f9ffb libutil.dylib (34) /usr/lib/libutil.dylib
0x9a66a000 - 0x9a731ff7 com.apple.discrecording (8.0 - 8000.4.6) /system/library/frameworks/discrecording.framework/versions/a/discrecording
0x9a99f000 - 0x9a9adfff libxar.1.dylib (202) /usr/lib/libxar.1.dylib
0x9a9ae000 - 0x9a9deff7 com.apple.coreservicesinternal (184.9 - 184.9) /system/library/privateframeworks/coreservicesinternal.framework/versions/a/coreservicesinternal
0x9a9df000 - 0x9a9edff7 libz.1.dylib (53) /usr/lib/libz.1.dylib
0x9b69f000 - 0x9b6aefff libgl.dylib (9.6.1) /system/library/frameworks/opengl.framework/versions/a/libraries/libgl.dylib
0x9b6af000 - 0x9b6c7ffd libdispatch.dylib (339.92.1) /usr/lib/system/libdispatch.dylib
0x9b6c8000 - 0x9b6d3ffb libcommoncrypto.dylib (60049) /usr/lib/system/libcommoncrypto.dylib
0x9b6d4000 - 0x9b8d6fff com.apple.corefoundation (6.9 - 855.17) /system/library/frameworks/corefoundation.framework/versions/a/corefoundation
0x9b8d7000 - 0x9b8fbfff libjpeg.dylib (1043) /system/library/frameworks/imageio.framework/versions/a/resources/libjpeg.dylib
0x9b8fc000 - 0x9b902ffb libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib
0x9b903000 - 0x9b93fff4 com.apple.remoteviewservices (2.0 - 94) /system/library/privateframeworks/remoteviewservices.framework/versions/a/remoteviewservices
0x9b940000 - 0x9bc2afd2 com.apple.vimage (7.0 - 7.0) /system/library/frameworks/accelerate.framework/versions/a/frameworks/vimage.framework/versions/a/vimage
0x9bc3f000 - 0x9bc44ff3 libsystem_platform.dylib (24.90.1) /usr/lib/system/libsystem_platform.dylib
0x9bc45000 - 0x9bc71ff7 com.apple.dictionaryservices (1.2 - 208) /system/library/frameworks/coreservices.framework/versions/a/frameworks/dictionaryservices.framework/versions/a/dictionaryservices
0x9bc72000 - 0x9bc8aff7 com.apple.cfopendirectory (10.9 - 173.90.1) /system/library/frameworks/opendirectory.framework/versions/a/frameworks/cfopendirectory.framework/versions/a/cfopendirectory
0x9bc94000 - 0x9bca0ff7 com.apple.opendirectory (10.9 - 173.90.1) /system/library/frameworks/opendirectory.framework/versions/a/opendirectory
0x9bdf8000 - 0x9c16dff9 com.apple.hitoolbox (2.1.1 - 698) /system/library/frameworks/carbon.framework/versions/a/frameworks/hitoolbox.framework/versions/a/hitoolbox
0x9c20f000 - 0x9c218fff com.apple.diskarbitration (2.6 - 2.6) /system/library/frameworks/diskarbitration.framework/versions/a/diskarbitration
0x9c219000 - 0x9c235fff libcrfsuite.dylib (34) /usr/lib/libcrfsuite.dylib

external modification summary:
calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
calls made by all processes on this machine:
task_for_pid: 2118
thread_create: 0
thread_set_state: 0

vm region summary:
readonly portion of libraries: total=136.0m resident=82.5m(61%) swapped_out_or_unallocated=53.5m(39%)
writable regions: total=68.3m written=2080k(3%) resident=2520k(4%) swapped_out=0k(0%) unallocated=65.8m(96%)

region type virtual
=========== =======
cg backing stores 124k
cg shared images 212k
kernel alloc once 4k
malloc 40.7m
malloc (admin) 48k
mach message 4k
memory tag 242 12k
stack 67.1m
vm_allocate 16.4m
__data 13.8m
__image 528k
__import 4k
__linkedit 43.4m
__objc 1844k
__pagezero 4k
__text 92.6m
__unicode 544k
mapped file 151.9m
shared memory 4k
=========== =======
total 429.1m

model: macbookpro9,2, bootrom mbp91.00d3.b09, 2 processors, intel core i5, 2.5 ghz, 4 gb, smc 2.2f44
graphics: intel hd graphics 4000, intel hd graphics 4000, built-in
memory module: bank 0/dimm0, 2 gb, ddr3, 1600 mhz, 0x802c, 0x344b54463235363634485a2d314736453220
memory module: bank 1/dimm0, 2 gb, ddr3, 1600 mhz, 0x802c, 0x344b54463235363634485a2d314736453220
airport: spairport_wireless_card_type_airport_extreme (0x14e4, 0xf5), broadcom bcm43xx 1.0 (5.106.98.100.22)
bluetooth: version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
network service: ethernet, ethernet, en0
network service: wi-fi, airport, en1
serial ata device: apple hdd hts545050a7e362, 500,11 gb
serial ata device: hl-dt-st dvdrw gs41n
usb device: hub
usb device: hub
usb device: brcm20702 hub
usb device: bluetooth usb host controller
usb device: apple internal keyboard / trackpad
usb device: ir receiver
usb device: hub
usb device: facetime hd camera (built-in)
thunderbolt bus: macbook pro, apple inc., 25.1


OS X 10.9.4.

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Configurarequipos28 Diciembre 2024